FlashAKT Support

Contact support

Email support@clinicquest.uk. FlashAKT is published by Appocrates Ltd, company number 17014851, registered in England and Wales.

Before contacting us

Please include:

• your FlashAKT version from Settings → About FlashAKT;
• your iOS or iPadOS version and device model; and
• the steps that caused the problem and any exact error message shown.

Never send patient-identifiable information. Do not attach a FlashAKT backup unless support explicitly asks for it and you have checked its contents are safe to share.

Common help

• Accounts and internet: FlashAKT needs neither an account nor a network connection.
• Study reminders: review FlashAKT notification access in iOS Settings.
• Backup and restore: use Settings → Backup. You choose and control every exported file.
• Widget: open FlashAKT after installing or updating it, then add the widget from the iOS widget gallery. Its due count is calculated locally.

FlashAKT is an exam-revision tool for professional medical education. It is not intended for clinical decision-making for real patients and is not a medical device, diagnostic, treatment, monitoring, triage, or patient-specific decision-support system.

Accessibility

FlashAKT supports iPhone and iPad accessibility settings. If something prevents you from studying effectively, email support with the feature, screen, and accessibility setting involved. Do not include private clinical information.

Privacy

FlashAKT keeps study data on your device unless you explicitly export a backup. Read the FlashAKT privacy policy for full details.